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SD/ MMC/ CF/ TF Memory Cards/ Readers
Skype/ VoIP Internet Telephony
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Western Union Transfer

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FAQ about tracking

When is the parcel arriving?

  • Transit Time: Normally it takes 7 – 14 days for the parcel to arrive at most destinations. The transit time depends on the distance between your address and a major mail handling hub (eg. LA, NYC, London, etc.)
  • Delays: 2 – 5% of parcels can be delayed due to one of the following reasons:
    • Custom: Delay may occur due to have to go through custom clearance when they enter your country.
    • Weather: Weather could delay the logistic of the parcels since most parcels have to take more than one plane before arriving at the destinations.
    • Efficiency of local postal system of your area or country
  • Parcel Pick Up: All registered parcels requires signatures. If no one is available to receive when the parcel is delivered, post office will place a notice for you. If you do not go pick up the package within a certain period of time, the parcel will be returned to us. Please contact us if this happens.
  • 15 Days: If you do no receive your parcel 15 days after the parcel has been shipped, please call your local post office with the parcel number.
  • 21 Days: If you do no receive your parcel 21 days after the parcel has been shipped, please contact us.
  • Returned to Sender: If the parcel is not picked up from your post office, the parcel will be returned to us. Please contact us if this happens.
Tracking information not available

Due to the following possibilities:

  • Please double check the information you entered: did you use the correct email address, first name, or item number?
  • Parcel is being processed: In most cases, parcels are sent within 4 days after we received your payment. Please contact us with your Order # or eBay # if your parcel is not sent within 10 days after your payment.
  • Payment not received yet: Have you sent the payment to our address or payment ID? If you have paid with Money Orders, please note that they take 7 – 14 days to arrive. We are not responsible for:
    • Lost money orders
    • Uncashable or invalid money orders
    • Payment with insufficient order or shipping information
    • Cashing postal money orders or personal checks

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